Privacy Policy

Last updated: April 12, 2026

City Empire Moving (“we,” “our,” or “us”) operates the website at https://cityempiremovers.com (the “Site”) and provides professional moving and related services (the “Services”). When you access or use the Site or our Services, you agree to the collection and handling of your information as outlined in this Privacy Policy.

1. What Information We Collect

We collect the following categories of information:

  • Personal contact information — your name, phone number , email address [email protected], and service address when you request a quote or reach out to us.
  • Move-related details — pickup and drop-off addresses, size and type of relocation, preferred dates, inventory lists, and any extra notes you provide.
  • Technical and usage data — IP address, browser type, device information, pages you visit on the Site, and referring website addresses, collected automatically via cookies, server logs, and similar tools.
  • Communications — the content of messages you send us through contact forms, email [email protected], or phone .

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is reasonably necessary to deliver the Services you request.

2. How We Use Your Information

Your information helps us to:

  • Provide accurate price estimates, schedule moves, and carry out our moving and related Services.
  • Respond to your questions, booking requests, and customer support needs.
  • Process payments and help prevent fraudulent transactions.
  • Maintain, analyze, and improve the Site and our Services.
  • Meet legal obligations and respond to lawful requests from authorities.

We may also send you service updates, reminders, or occasional marketing messages. You can opt out of marketing communications at any time by following the unsubscribe instructions.

3. Legal Basis for Processing (Where Required)

Where applicable law requires a legal basis for processing, we rely on one or more of the following:

  • Your consent (for example, when you submit a form or agree to receive marketing materials).
  • Performance of a contract (to provide the moving services you have requested).
  • Compliance with a legal obligation.
  • Our legitimate business interests (such as improving services and preventing fraud), provided your rights do not override those interests.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and improve your browsing experience on the Site.
  • Analyze how visitors interact with https://cityempiremovers.com so we can make performance and usability improvements.
  • Help maintain security and detect fraudulent activity.

You can control or disable cookies through your browser settings at any time. However, please note that disabling cookies may affect how certain features of the Site work.

5. When We Share Your Information

We only share your information in limited circumstances:

  • With trusted third-party service providers (such as payment processors, website hosting companies, analytics platforms, and communication tools) who are required to keep your information confidential and secure.
  • With moving crews, subcontractors, or partner companies only as needed to perform the Services you requested.
  • When required by law, regulation, court order, or a government authority.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets.

We never sell your personal information. If any sharing is considered a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out choices.

6. Data Security Measures

We take reasonable technical, administrative, and physical precautions to protect your personal information. That said, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Data

We keep your personal information only as long as needed to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights and Choices

Depending on where you live and the privacy laws that apply to you, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to certain exceptions)
  • Object to or restrict certain types of processing
  • Opt out of marketing messages or certain data sharing practices

To exercise any of these rights, please contact us using the information below. We may ask you to verify your identity before processing your request.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

9. Children’s Privacy

Our Site and Services are not meant for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it promptly.

10. Links to Other Websites

The https://cityempiremovers.com website may include links to third-party sites that are not operated or controlled by us. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on https://cityempiremovers.com with a revised “Last updated” date. Your continued use of the Site after any changes means you accept the updated Privacy Policy.

12. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to us:

  • By phone:
  • By email: [email protected]
  • Through the contact form on https://cityempiremovers.com