Last updated: April 12, 2026

City Empire Moving (“we,” “our,” or “us”) operates the website at https://cityempiremovers.com (the “Site”) and provides professional moving and related services (the “Services”). When you access or use the Site or our Services, you agree to the collection and handling of your information as outlined in this Privacy Policy.

1. What Information We Collect

We collect the following categories of information:

Personal contact information: your name, phone number , email address [email protected], and service address when you request a quote or reach out to us.
Move-related details: pickup and drop-off addresses, size and type of relocation, preferred dates, inventory lists, and any extra notes you provide.
Technical and usage data: IP address, browser type, device information, pages you visit on the Site, and referring website addresses, collected automatically via cookies, server logs, and similar tools.
Communications: the content of messages you send us through contact forms, email [email protected], or phone .

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is reasonably necessary to deliver the Services you request.

2. How We Use Your Information

Your information helps us to:

Provide accurate price estimates, schedule moves, and carry out our moving and related Services.
Answer questions, confirm bookings, and handle support requests.
Process payments and help prevent fraudulent transactions.
Maintain, analyze, and improve the Site and our Services.
Follow the law and answer valid requests from officials.

We may also send you service updates, reminders, or occasional marketing messages. You can opt out of marketing communications at any time by following the unsubscribe instructions.

3. Legal Basis for Processing (Where Required)

Where applicable law requires a legal basis for processing, we rely on one or more of the following:

Your consent (for example, when you submit a form or agree to receive marketing materials).
Carrying out our agreement with you (the move you asked for).
Compliance with a legal obligation.
Our legitimate business interests (such as improving services and preventing fraud), provided your rights do not override those interests.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

Save your settings and make the Site easier to use.
Analyze how visitors interact with https://cityempiremovers.com so we can make performance and usability improvements.
Help maintain security and detect fraudulent activity.

Your browser lets you limit or turn off cookies whenever you like. With cookies off, some parts of the Site may not work properly.

5. When We Share Your Information

We only share your information in limited circumstances:

With trusted third-party service providers (such as payment processors, website hosting companies, analytics platforms, and communication tools) who are required to keep your information confidential and secure.
With crews, subcontractors, or partner firms, limited to what your booked job needs.
When required by law, regulation, court order, or a government authority.
If our company merges, is acquired, or sells its assets.

We never sell your personal information. If any sharing is considered a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out choices.

6. Data Security Measures

Reasonable technical, administrative, and physical safeguards protect your personal information. Even so, nothing sent online or stored electronically is 100% secure, so we can’t guarantee it.

7. How Long We Keep Your Data

We hold personal information only while we need it for the purposes in this Privacy Policy, legal compliance, settling disputes, or enforcing our agreements. After that, we erase it securely or make it anonymous.

8. Your Privacy Rights and Choices

Privacy laws vary from place to place, and the ones covering you may let you:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Have your data erased, with some exceptions
Object to or restrict certain types of processing
Opt out of marketing messages or certain data sharing practices

Reach us through the contact details below to make any of these requests. We may first need to confirm your identity.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

9. Children’s Privacy

The Site and Services are not aimed at kids younger than 13. City Empire Moving does not knowingly collect data from children under 13. If a child’s details reached us, tell us and we’ll delete them fast.

10. Links to Other Websites

The https://cityempiremovers.com website may include links to third-party sites that are not operated or controlled by us. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

11. Updates to This Privacy Policy

When our practices or the law change, this Privacy Policy may change too. Each new version goes up on https://cityempiremovers.com with a fresh “Last updated” date. If you keep using the Site after that, you accept the revised Privacy Policy.

12. How to Contact Us

To ask about this Privacy Policy or make a privacy request, contact us:

By phone:
By email: [email protected]
Through the contact form on https://cityempiremovers.com