Reviews

Real Customer Experiences With City Empire Moving

From studio apartments to four-bedroom homes, local families and businesses share why they trust us with their most valuable belongings.

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Michelle Patterson

★★★★★

Moved from a third-floor walkup in Flagler Village to a ground-floor condo in Plantation. The guys didn’t complain once about the stairs, wrapped my glass dining table like pros, and finished an hour early. Absolute lifesavers.

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Derrick Williams

★★★★★

I was nervous about my vintage motorcycle being in the same truck as furniture. The crew built a separate blocked-off section for it and strapped it down perfectly. Zero scratches, zero drama. Will use them again for sure.

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Sabrina Khan

★★★★★

The coordinator called me the day before to confirm parking and elevator access — something no other mover has ever done. Moving day was smooth, fast, and the crew even helped me rearrange my couch twice until I liked the spot.

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Frank O'Brien

★★★★☆

One small lamp base got chipped, but I reported it and they refunded $75 within two days without arguing. The rest of the move — four bedrooms, a piano, and a hot tub — went perfectly. Solid company.

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Jasmine Reyes

★★★★★

We were moving during a Florida thunderstorm. I thought for sure our mattresses would get soaked. The crew wrapped everything in plastic and waterproof blankets, then ran from the truck to the door. Not a single wet box.

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Tyler Chen

★★★★★

Used their packing service for our entire kitchen — 12 boxes of dishes, glasses, and pots. Every single item arrived intact. Unpacking was easy because they labeled every box by room and wrote “FRAGILE” on both sides.

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Latoya Simmons

★★★★★

I had to move out of my apartment on the 1st and couldn’t move into my new house until the 5th. They stored everything for four days at no extra charge because I booked a full-service move. That kind of flexibility is rare.

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Brian Foster

★★★★★

The quote I got over the phone matched the final invoice exactly. No surprise fees for my treadmill, no extra charge for the long driveway. Honest pricing is hard to find in this industry. Highly recommend.

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Vanessa Cruz

★★★★★

Moved my 85-year-old mother from her house to a senior living community. The crew was patient, kind, and let her direct where every box should go. They even hung her family photos back on the walls. Above and beyond.

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Marcus Webb

★★★★☆

One bookcase got a small dent on the back corner — not visible from the front. I didn’t even mention it, but the foreman noticed it himself and took $50 off the final bill without me asking. That’s integrity.

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Olivia Martinez

★★★★★

We moved from a 2-bedroom in Davie to a 3-bedroom in Pembroke Pines. The three-man crew worked nonstop for six hours, didn’t take long breaks, and asked before throwing anything away. Professional from start to finish.

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Kevin Zhang

★★★★★

I needed to move just a pool table from a friend’s garage to my game room. Most companies said it was too small a job. City Empire Moving sent two guys, they disassembled, moved, and reassembled it perfectly leveled in under three hours.

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Rachel Goldman

★★★★★

The online booking form was easy, they called to confirm within an hour, and the movers showed up 10 minutes early. They even brought extra wardrobe boxes because I mentioned I had a lot of suits. Attention to detail matters.

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Luis Fernandez

★★★★★

We had a last-minute move because our landlord sold the building. Called on a Tuesday, they moved us that Saturday. The crew worked fast but careful — nothing broken, nothing lost. A stressful situation made much easier.

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Courtney Evans

★★★★☆

Very good experience overall. The only hiccup was the truck got stuck in traffic and arrived 45 minutes late, but they called to let me know and gave me a $50 credit for the delay. Fair resolution.

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Nathan Phillips

★★★★★

Moved my law office — 20 filing cabinets, 8 desks, a conference table, and hundreds of boxes. They color-coded every room, moved over the weekend, and we opened for business Monday morning like nothing happened.

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Amber Thompson

★★★★★

The movers noticed my TV box was old and weak, so they re-packed it into a stronger box with extra padding at no charge. Saved my 75-inch TV. Little things like that tell you everything about a company’s character.

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Jonathan Lee

★★★★★

I’m military and had to move on short notice before deployment. City Empire Moving gave me the military discount without even asking for my ID until moving day. They also stored my stuff for three months while I was overseas. Zero problems.

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Stephanie Ross

★★★★★

Moved from a studio to a one-bedroom. I didn’t have much stuff, but what I did have was fragile — art prints, a glass coffee table, a ceramic collection. The crew handled everything like it was their own. Affordable and careful.

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Derek Coleman

★★★★★

The foreman did a walkthrough before loading and pointed out existing scratches on my dresser so I couldn’t blame them later. Smart and honest. Everything arrived exactly as it left. Would hire them again in a second.

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Patricia Kim

★★★★★

We had to move during the holidays when everyone is booked solid. City Empire Moving squeezed us in on December 23rd. The crew was cheerful, worked fast, and even helped us set up the Christmas tree at the new house. Truly above and beyond.

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Andre Robinson

★★★★★

I’ve moved seven times in ten years. This was the first time nothing — and I mean nothing — got damaged or lost. The crew was efficient, polite, and finished 30 minutes under estimate. That’s a five-star experience, plain and simple.